Support

Need a hand with Habit Empire? We’re happy to help.

Contact us

Questions, bug reports, or feedback — send us a note and we’ll get back to you.

✉️ Email Support

Tip: include your device model and what you were doing when the issue happened — it helps us fix things much faster. We usually reply within a few days.

Frequently asked questions

How do streaks work?

Check a habit off every real-world day to build its streak — each consecutive day multiplies the materials it pays. Every 7-day milestone showers bonus 💎 gems. Miss a day and that habit’s streak resets to 1, so protect the chain!

What is the Sacred Law?

Only check off what you have truly done. The game runs on the honor system — it’s a tool for building real habits, and it only works if the marks are honest. The gods are watching. 🔥

How do I advance to the next age?

Upgrading your Town Center unlocks each new age (and its material tier). Two things gate it: your civilization’s 📚 Knowledge must reach the shown threshold — build Academies (Library, Schoolhouse, College…) to generate it — and you pay the material cost. Tap the Town Center to see exactly where you stand.

How do I earn materials?

Checking off habits is the main way — rewards scale with streaks, your empire’s multiplier, and lucky critical hits. Foundries (farms, quarries, mines…) also produce materials around the clock; tap them to collect. They stockpile up to 8 hours, so drop in at least a couple of times a day to keep them flowing.

How do I build, move, or sell a building?

Tap Build (bottom-right), pick a structure, then drag the ghost to any green-highlighted spot and confirm with ✓. To move a finished building, tap it to select, then press and drag on the building itself — dragging elsewhere pans the map. Selling (the 💰 button) refunds half of what you invested.

What are villager quests?

Villagers post up to three challenges on the 📜 quest board — check habits off, keep a streak, start constructions — each paying materials, Knowledge, or gems. Claim finished quests from the board; fresh ones arrive each morning.

I bought gems and they haven’t arrived

Gem purchases normally arrive instantly. If one doesn’t: close and reopen the app, and make sure you’re online. Still missing? Email us with your App Store receipt (Settings → Apple Account → Purchase History) and we’ll make it right.

How do notifications work?

Habit Empire sends a once-a-day habit reminder and lets you know when constructions finish. If you’re not seeing them, allow notifications in your device’s Settings → Notifications → Habit Empire.

Is my progress synced or backed up?

Your empire is saved on your device only — there are no accounts and nothing is uploaded (see our privacy policy). That also means deleting the app deletes your progress, and progress doesn’t transfer between devices or between the web and mobile versions.

How do I start over?

Open ⚙️ Settings → Reset game. You’ll be asked to confirm twice — a reset permanently wipes your island, habits, streaks, materials, and gems.

Something’s broken — what should I include in a bug report?

Email us with: your device and OS version, whether you’re on the app or the web game, what you tapped right before the problem, and a screenshot if you can grab one. First aid that fixes most hiccups: close the app fully and reopen it.